Our Return Policy

We want to make sure that you love using our products, If you have any questions or concerns, please reach out to us at 323-655-5950.

Returns And Exchanges
If you find that the product you purchased does not meet your needs, you may exchange it within 30 days for another product. Please call us for pre-authorization. Shipping charges are non refundable.

If your package was damaged in shipment by the carrier, save the box and the products and notify us immediately.  The carrier will inspect, pick up the damaged package and the items will be replaced.

Our Return Address:

ENESSA
Attn: Returns
10401 Venice Blvd. #475
Los Angeles, CA  90034

Please make sure to write your information and order number on the returned package.