We’re Here for You!

We want to ensure you love your Enessa products. If you have any questions or concerns, please don’t hesitate to reach out to us at 323-655-5950.

Returns & Exchanges
If a product doesn’t meet your needs, you may exchange it within 30 days for another product. Please contact us for pre-authorization. Note: Shipping charges are non-refundable.

When returning a package, please ensure your information and order number are clearly written on the package and send it to our return address:

ENESSA
Attn: Returns
10401 Venice Blvd. #475
Los Angeles, CA 90034

Damaged Shipments
If your package was damaged during shipment, please save the box and products and notify us immediately. The carrier will inspect and pick up the damaged package, and we’ll replace the items for you.

If you have any questions, feel free to email us at customercare@enessa.com.

Thank you for choosing Enessa!